Refund Policy

Last Updated: September 10, 2022

Overview

This Refund Policy applies to purchases made through RestrantApp.in or the Restrant App mobile application. ProGalaxy eLabs Private Limited ("Company", "we", "us", or "our") is committed to ensuring customer satisfaction.

Subscription Refunds

• Refund requests must be submitted within 7 days of the initial purchase or subscription renewal.
• To request a refund, please contact us at info@progalaxyelabs.com with your order details.
• Refunds will be processed within 7-10 business days of approval.
• Partial refunds for unused subscription periods may be considered on a case-by-case basis.

Google Play Store Purchases

For purchases made through the Google Play Store, refund requests are subject to Google's refund policies. You may request a refund directly through the Google Play Store within the applicable refund window.

Non-Refundable Items

• Subscriptions that have been active for more than 7 days
• Services that have been fully utilized during the subscription period
• Third-party products or services purchased through the app

Technical Issues

If you experience technical issues that prevent you from using the app, please contact our support team at info@progalaxyelabs.com or via WhatsApp at +91 7075190199. We will work to resolve technical issues before processing any refund requests.

How to Request a Refund

1. Contact us at info@progalaxyelabs.com
2. Provide your order number, purchase date, and reason for the refund request
3. Allow 2-3 business days for our team to review your request
4. If approved, refunds will be processed within 7-10 business days

Contact Information

Email: info@progalaxyelabs.com
Phone/WhatsApp: +91 7075190199
Company: ProGalaxy eLabs Private Limited

Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to the website.